
Listen to this Green Air Minute:
Joe Alexander, GM of Keetsa Mattress
by Rich AwnBuying a mattress is one of those onerous tasks that can be costly, time consuming and confusing with the incredible amount of options out there. Further, what do you do with your old mattress once it’s done? Will my new mattress be safe for my health and the environment? Fortunately, there are folks out there like our guest, Joe Alexander, General manager of Keetsa Mattress, who have the answers and the product to satisfy your need to rest clean, green, and easy.
JA: My name is Joe Alexander, Keetsa Mattress.
GA: Title?
JA: General Manager of Keetsa Mattress.
GA: So this is a new store. Right? I mean, you just moved in here.
JA: Just moved in a few months ago.
GA: How’s it been going? People been treating you right? Is this the right demo?
JA: You know, I get the “demo question” from a lot of advertisers a lot. “What’s your demographic?” You know, anybody with a brain who has a mattress, everybody needs to sleep somewhere and we’ve got something that hits people for their price point, we’ve got people who are concerned about their health, we’ve got people who are just, “I need a bed right now, this moment! We’ve got almost every niche covered with this product.
GA: So you can actually have access to this product and not have to be a millionaire.
JA: Well that’s (been) my catch phrase from day one. You don’t have to spend a lot of green to go green. We’ve attracted a nice little bevy of celebrities. The other day I sold to Roger Craig, former 49er and Calvin Klein model. Roger Craig saw our commercial on TV in San Jose and called my store and said, “I’m looking for that guy on TV.” And so I’m like, “Yeah right, it’s Roger Craig,” and he went and bought a bed and now he wants to tell everyone about it, he wants to come on the TV show. Craig (Newmark) from Craigslist, Jaime (Hyneman) from Mythbusters, Jerry Brown the (former) Governor of California, Matt Cain the pitcher from the San Fancisco Giants. Here we’ve had TV Caprio, she’s one of the lead actresses from “Across the Universe,” she’s gonna be in the next Spiderman musical, and George C. Scott’s son. You’re right, you don’t have to come in and spend five grand to get something that’s good and comfortable and good for the environment and good for your health. We were doing another radio interview the other day and it’s funny how a lot of people, just because it has the green label will buy something without going out and doing any research so hopefully part of this job is not only providing people with good mattresses but educating people on whether you buy our product or not, this is what you should be looking for and this is what really constitutes “green” or “organic” mattress.”
GA: Let’s talk about your industry, on the whole, I mean, mattresses are products that get used and then discarded. What’s the life cycle of a typical mattress.
JA: You know what, when you say “typical mattress,” that encompasses Sealy, Serta, Simmons. Those are the top-selling brands in the world. And those beds, the lifecycle on those beds, is very short. The reason why is because those companies are all publicly held, so they’ve got to show a high profit margin to their investors. So there’s a lot of hands in there, a lot of money already up front and by the time it comes to you, they’ve got to sell it at a reasonable price. So the only place they have to cut, is the quality of the material and we see those customers on a daily basis. “I’ve had my bed two, three, four, five years and it’s already got a big body impression.” It’s because the quality of the foam is a very low, cheap quality of foam. The springs don’t give out, that’s not why it’s got a big body impression, it’s the foam that compresses very quickly. It’s a 1.2-1.8 density foam and it’s not designed to last very long. People go out and buy it because (they) recognize the name and they come in and go, “Gosh, I’ve had my bed just a few years and it’s already got a body impression.” So a typical Keetsa will last you about 12-15 years. We warranty it for 20. I never really encourage anyone to keep it that long. As long as you keep it covered nicely in a breathable space it should last you a good 12-15 years.
GA: How much of it is foam and how much of it is other stuff?
JA: Well, like your bed isn’t all memory foam. A lot of people think, “Oh, that’s all memory foam.” If it was all memory foam, it would be this big gooey mess. There’s everything up from 5 (inches) to down to an inch and that’s really where the difference in the pricing is. With our cheap model, we don’t go, “Oh, we’re gonna cut back on the quality of the spring or the quality of the foam.” From the top to the bottom, it’s the same density, it’s the same coils, the same materials. As you go up in price, it’s just more foam.
GA: So, I want to talk to you about Keetsa’s manufacture and supply chain.
JA: Yeah that’s a really important aspect. Another thing I was explaining just the other day, you know, “green” doesn’t just mean you throw an organic cover on your mattress and now you’re a green company. We’ve addressed it from the manufacturing, from the shipping, from the distribution, to getting it to the customer’s home, to the product itself, and to ultimately, the demise of the product. Most of that supply chain that I was just talking about of the typical mattress company is they’ve got factories set up around the United States, little regional factories, and they will buy their springs from Leggett and Platt and Leggett and Platt has a factory and they make the springs and they truck it to the manufacturer and they truck the fabric and DOW chemical trucks the chemicals and the foam companies truck everything. So all this stuff is trucked to this central location. Then it’s manufactured. Then it’s packaged and it’s trucked to these companies warehouse like Mattress Firm or Sleepy’s and stuff like that and it’s trucked to their warehouse. You buy it in their Sleepy’s store and you buy it and they put it on a truck and take it to your house. It’s a tremendous amount of carbon footprint and gas. Now we manufacturer overseas. It’s all done in one location. We source everything from inside our own company in China. It’s in the “fair trade zone,” it’s not a Chinese-owned company, and it’s a Green America certified company. So everything’s sourced in that one place. It’s put on a tanker, it’s put on a barge with millions, and I tell people all the time, with millions of iPods and iPads, because if anybody wants to talk smack about it, if they’re carrying around an iPod or an iPad…
GA: Yeah, I don’t have an argument against setting up shop in China…
JA: Well as long as they do so responsibly.
GA: It can be mutually beneficial.
JA: Well, we got more of an argument about it before the economy tanked. Then, when people started being more cost-conscious those arguments dried up real quick. I’m very conscious about that because I’m a consumer as well. There’s a lot of unregulated junk that comes out of China like the lead that was found in drywall several years ago and things like that but there are, in the 80s, foreign trade zones that were set up and the factory that we ship from is in one of those foreign trade zones so it’s not really regulated by the Chinese government. But everything’s shipped over with millions and millions of other products, lands in our warehouse in LA and you come in and you buy it and you either take it from here, it’s UPS’d here, or we UPS it straight from the factory to your house. So the amount of carbon footprint, coming farther distances, is actually smaller than ones made domestically.
GA: So the foam itself is made of what.
JA: The foam itself is just like a synthetic, and this is one of the things that I go into with people as well, there are two types of foam in the world: there’s latex foam and there’s memory foam, that’s it. A lot of people will go, “Well I’ve got a regular bed. What’s the difference between a regular bed and memory foam?” Well, if you have a regular bed, it’s memory foam. They might call it convoluted foam or high-density foam or something – it’s memory foam. Memory foam is a synthetic-based foam. Now, within those two sub-categories you’ve got, Simmons has a latex mixed with about 50% synthetic, 50% latex.
GA: Which is a petroleum product.
JA: Exactly. Then you’ve got companies like Tempurpedic which is 100% petroleum. But then you have people like our who do 80% synthetic, 20% plant oil. It’s a caster bean oil and what that does, obviously, it lessens the dependency. There’s another step, though, that’s important in that it goes, the foam itself goes through a three week process that accelerates the “off gassing” so by the time you open up that bed at home there are no detected VOCs, there are no detected harmful VOCs. A VOC, obviously, is a scent. You smell a rose, that’s a VOC. Everything has a VOC to it.
GA: Petroleum products often have…
JA: Oh, well they have a toxic VOC. Theres toluene, there’s formaldehyde, there’s a whole host of…
GA: I remember when I first got my mattress from your petroleum-based competitor before I knew better that it reeked!
JA: Oh, of course it did! I remember when I used to sell it I had customers coming in with bloody noses, eyes all beet red. Well, there’s toluene, all those chemicals are going into your blood stream, going into your brain, you know, your body doesn’t know what to do with that. It’s probably not a bad thing that your body is sensitive to chemicals so you know what you’re dealing with but it’s not good for anybody. Just like when you paint your house with new paint and it smells like that for a while and it goes away, there’s a finite amount of material in there that will “off gas.” It’s not like it’s an infinite supply of chemicals that’s coming out. And that’s what happens with this product. Thought the curing process, we accelerate that so you have the benefit of the memory foam without the toxicity normally associated with memory foam. So that’s an important distinguisher between our products. We’re currently working on getting a Greenguard certification, we’ll be one of the only foam mattress companies in the world that have that. What we want to focus on right now, if you go to Keetsa.com, you can download our VOC report. We have a third-party VOC report that shows all the things normally associated with memory foam. The other aspect of that, as well, is the fire barrier. Basically if you go into any of the mattress stores around here and ask, “What do you use for your fire barrier?” They’re going to tell you it’s a “proprietary blend.” Okay, well that’s tantamount to going to the grocery store, pulling down a box of cereal and where it says “Ingredients” it says, “Trust us, it’s good for you.” I guarantee you in this age of “eco” and “green” and “organic,” if there was one thing that was good in that fire barrier they would have banners throughout the store trumpeting that information. The fact is, they buy it from DOW Chemical and it’s not good and most of the major brands use it because it’s cheap. What we’ve done is taken the time to engineer something that’s non-toxic to make the beds fire retardant.
GA: This is the outer layer of the mattress?
JA: What companies do is they treat the fabric and they wrap the foam in the fabric and that fabric is beneath all the other fabrics. And that’s just to provide (protection) that if there was a heat source, it wouldn’t catch the petroleum-based foam on fire. Latex? Latex uses wool. To make synthetic foam fireproof with wool you’d have to have a hugh-freakin-mongous stack of wool on top of it and it’s just not practical. So we use stuff like glycerol which is a sugar, phosphate salts which is a food additive to make the bed fire retardant. The Federal Government doesn’t care what you use, you could use dead baby seal skin, it has to pass the test. So we took the time and the money and the research to find alternatives to the cheap DOW Chemical treatment. So those are the aspects of how the mattress, the foam is a more, when we say “eco friendly,” it’s better for your home’s environment and your overall health in that it’s not gonna subject your body to a lot of chemicals and it’s not going to fill the air in your house with a lot of chemicals. It’s not going to “off gas” in your house, basically.
GA: So, now I’m done with my Keetsa mattress, I’m ready to get rid of it or replace it. What do I do? Is there a company take-back?
JA: There are places throughout the United States, not very many at this point, but where we have stores set up in California there are a couple different recycling places. There’s one in Oakland that will take all the mattress that come through, a lot of the waste management companies will filter the mattresses that they pick up and several places that do pick up and take there and they also have bins there where you can take your mattress to the dump. They’ll filter them over to a company called DR3 and DR3 has people that’ll take them apart, shred a lot of the stuff, and then they have third party purchasers for all that material. Let’s say you live in Beutte, Montana and there’s no mattress recycler there. Now, the nice thing is that this will outlast most major brands by two or three times.
GA: Are these mattresses subject to things like bed bugs and dust mites?
JA: Any surface you can get bedbugs. If you’re in that surface you could get bedbugs in your couch, you could get bedbugs on a 100% latex mattress, you could get bedbugs in a sleeping bag. Bedbugs eat you. Insects just need food and water, that’s all they need. And dust mites just need organic material, skin cells and stuff that sloughs off of our body and your sweat for a food source. So you hear sometimes how latex is dust mite resistant. Well, latex itself might be but and insect is not gonna make the distinction of whether or not that dead skin cell is sitting on a latex mattress or a foam mattress. It’s gonna eat the dead skin cell.
GA: How about mold?
JA: I had a customer in San Francisco, they moved from back East, they had a 100% latex mattress, they had intended to get furniture for it, they set it on the ground and a couple months later they got a Keetsa, they got a bed frame, and they moved their (old) bed and there was all mold underneath. It’s because everybody’s body sweats. When our bodies go to sleep they shut down but actually it increases the metabolism because your body’s rebuilding and so we sweat. Gravity takes that moisture, pulls it down. That’s why beds need to be on a box spring or a platform, wood slats, to allow for air flow. Old houses, there’s mold already in the wood because they’re over 100 years old. Moisture and warmth and darkness – mold. So the whole bottom of their bed was moldy, the floor was all starting to raise up with mold and that was a latex (mattress). Latex itself may or may not but when materials are around that and get introduced to it…
GA: So we’re here in Soho in New York City where you can try out one of these beds. Where else can we find Keetsa?
JA: Well, we’ve got six stores in two countries. We’ve got five on the West coast, one here, one in Toronto… or four on the West coast, one here, and one in Toronto and we’ve got about 45 retailers throughout the United States as well, so a lot of major cities carry Keetsa.
Thanks for listening to Green Air, I’m Rich Awn.
Photo courtesy of Tomonaldo.
















